All the services including guide, chauffeurs were courteous and excellent. We would definitely use Bespoke again in the near future…
I was particularly impressed with their level of knowledge and responsiveness to my questions during the preparation phase. All the location tour guides were excellent and all vehicles / drivers were of a high quality. If we had any problems they were quickly resolved by the locally appointed representative. I would happy recommend their services to anyone who wishes to see India at it's best.
They are polished professionals and will ensure that you have first class accommodations, safe transportation, Service on the ground to get you in and out of domestic airports, and great travel guides. When we had a few snags on the ground (through no fault of theirs) and needed assistance, we were able to reach bespoke India holidays, day or night.
The best part of the India tour was the Houseboat. In all it was a great experience and I look forward to booking another trip with Bespoke India Holidays soon.
Except for Varanasi where we could not get the hotel we wanted, the Dalai Lama was in town. We were VIP in all the other hotels we requested. Definitely recommend this company, which operates from India with "American Standard" making it very competitive with the US based ones.
My partner and I recently travelled to India for one month using Bespoke. We began in New Dehli, ventured up to the foothill towns of the Himalayas, across to Varanasi, back west to tour Rajasthan, and then down through Mumbai to Kerala. It was the trip fo a lifetime! Every tour, pick up and drop off was very well coordinated and executed without a hiccup. We felt very well looked after which is always so comforting when travelling in a country you haven’t been to before. Jay responded to every query before and during our holiday so efficiently and the advice we were given was always helpful. Jay’s approach to customer service is superb! We highly recommend India and using Bespoke as a travel agency. We will definitely be utilising their services again!
I worked with Jay from Bespoke and he was great. Very knowledgeable and quick to respond. He was also able to make changes on the fly which was very convenient. Overall the trip was great and exceeded our expectations. The sites, restaurants, driver, etc were all very positive experiences. Seeing the Taj Mahal and the Tigers in Ranthambore were the highlights. Experience was great all around.
As a group of 5 friends, we booked a private 17 day tour of India with Bespoke Holidays for October 2014, after a recommendation from a friend. From the first email the service we got from Jay was super efficient and met all our requirements. We had our own driver and guide every days except the couple of free days we had at leisure. We had a brilliant trip; all the drivers, guides and hotels were excellent. We required a last minute change at short notice when we got sick and after a quick phone call to Bespoke, they cancelled one hotel and overnight train and booked an additional internal flight without any hassle which was worth alot to us when we weren’t feeling well. There is room for alot of flexibility with start times and itinerary and nothing was too much trouble. I would highly recommend Bespoke India Holidays to anybody thinking of using them.
We too have also just returned from a 2 week trip to India organised by Bespoke India. Out trip was for myself, my wife and our 15 year old daughter.
Overall we had very good service from Bespoke. Initially this was from Jay who worked closely with us to develop a customised itinerary to suit our needs – mainly in Northern India covering Agra, Ranthambore (tiger spotting), Pushkar, Jaipur and Delhi. This was a smooth and easy process and Jay was very responsive.
Arriving into Delhi we were met right off the plane by the company representative and our driver – this was even though the plane was 2 hours late due to fog. From there we toured the 5 locations.
The guides were good in each city, explained the monuments and sights well and generally looked after us. We also had our driver, Bunty, with us the whole time and he was brilliant. This was both in terms of his driving skills (a key factor in India), his hospitality and in that we got on really well for the whole trip.
Overall we were very pleased with how Bespoke organised and delivered the trip. We would have no hesitation in using them again should we return to India for another trip.
When I set out on the planning of our trip to India it was with some trepidation. I had travelled there alone several times and knew the likely scenarios which would drive my husband crazy. Harry has travelled to most places in the world but never India. Searching on-line I came across ‘Bespoke Travel’; there was a ring about it that led me to believe this company could work well for us.
We were met at N. Delhi airport by our first representative who steered through the terminal to our waiting car. From thereon in every airport we encountered and every new location where we alighted a Bespoke rep was waiting for us. Similarly any air or train travel we encountered, a Rep would collect us from the hotel and deliver us through to security and boarding. This took so much stress out of our trip by allowing us to relax in confidence that all would be taken care of. Jay had booked one leg of our tour on the Royal Rajasthan on Wheels.
Our guides all along the way were excellent. A few of them were among the best either of us have encountered internationally.
Bespoke India Holidays surpassed my expectations in the experience of our ease of travel in India. Jay had paced the trip well for us providing quiet and comfortable hotels the way. Consequently I can highly recommend Bespoke’s ability to deliver a great experience for you in India.
Bespoke India Holidays provided my wife and I the best vacation we have ever been on together. Truly a trip of a lifetime. Traveling to such a far away land with drastically different culture, let alone the multitude of varying languages, brought with it concerns about how we would manage day-to-day enjoying our trip to Nepal and India to its fullest. We worked with Jay at Bespoke and were thrilled with the end product. From the moment we met our first guide at the Kathmandu airport to when we were personally escorted through the Varanasi airport, everything was top notch. Our guides were well-beyond expectations, as were the drivers and hotel recommendations/accommodations. Additionally, the itinerary design needs to be noted as it combined what seemed like all the elements that a true tourist needs to see with little hints of personalized local flavor that you wouldn’t get with a large tour bus. We wouldn’t travel to India any other way. My wife and I fully plan on heading back to this part of the world (Nepal specifically for trekking) and we will absolutely use Bespoke India Holidays again.
I put together a two week trip very quickly with Bespoke’s help. I told Jay what i wanted to do, the kinds of experiences I was looking for and they types of hotels i like. I feel like he did a good job of listening to what I wanted – and put together a great trip for me. The drivers and guides were also very good. I was always able to get a hold of someone when needed and felt very taken care of – which was important to me being a woman traveling alone.
My mother and I have just returned from a 12 day trip to India. I was a little hesitant to organise it through I company I had not heard of before and organise everything over the web. It was amazing! Fantastic service, tour guides, cars, drivers, everything. All arranged smoothly, we didn’t have to worry about a thing. Our travel buddy from bespoke was Jay and he was very efficient and very accommodating with all arrangements. Would highly recommend them. Suzette Cassie, Australia